Novel Coronavirus (COVID-19) Resource Center

Novel Coronavirus (COVID-19) Resource Center

In times of uncertainty, credible information is critical in helping us prepare for and adapt to changes in the world around us.

At Le Bonheur Children’s Hospital, we have a team of experts carefully monitoring the COVID-19 outbreak. Here are resources to help you stay informed.

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Resources for providers are available at

Coronavirus (COVID-19) Advisory

Le Bonheur Children’s will limit elective surgeries and certain clinic appointments, along with selective tests and procedures. If your upcoming appointment, surgery, test or procedure needs to be canceled, you will be called directly. Le Bonheur has also instituted new screening and visitation policies in order to best protect our patients, families and staff amid the outbreak of novel coronavirus (COVID-19).  

Please note: Le Bonheur Children’s is not a public testing location for COVID-19.

Please call your pediatrician if your child has been exposed to the new coronavirus or traveled to to a high-risk area and has symptoms such as fever, chills or cough. Your pediatrician will help guide you to the appropriate resources for testing and/or treatment.

If you feel your child is in an emergency situation and also at risk of having the new coronavirus, please call ahead of your visit so that we can assess the situation, direct you to the most appropriate place for evaluation and/or prepare for your arrival.

PDF: CDC COVID-19 Recommendations for Patients and Visitors

Send an Encouraging Message to Our Patients

Although we have made changes to our visitor policy, we can still use your help to bring smiles to our patients and families.

Share a message of love, warmth or a joke by filming a short video.

Simply follow the instructions below to share your message:

  • Record your video horizontal (sideways).
  • Share an encouraging message or a joke. You can also showcase a talent like singing, dancing or playing a musical instrument.
  • Please keep messages to 15-30 seconds.
  • Use to send your video to

Thank you for your help in brightening the day of our patients here at Le Bonheur.

Community Resources for Families

There are several community resources available for families who need them during this uncertain time. Click below to see everything that is available. Please call before going to any of the places listed. Many of these resources are always changing. 

Online General Resource Guides for Families 

Search by zip code to find free or reduced cost services in the greater Memphis area

Listing of state and local health and human services programs

Shelby County Division of Community Services’ COVID-19 resource guide

Other Community Resources 


We are grateful for your support during this time. To ensure that we will be able to use donated items, please refer to our guidelines on our In-kind donations page

Trusted Sources of Information

The Tennessee Coronavirus Public Information Line has been established by the Tennessee Department of Health. The phone number is 877-857-2954 — and it is available daily from 10 a.m. to 10 p.m. CST. Updates from the TDH can be found at

As Tennessee’s public academic medical institution, the College of Medicine at the University of Tennessee Health Science Center is providing COVID-19 related updates at

Methodist Le Bonheur Healthcare is continually updating the Your Health blog with COVID-19 information at

Want to learn more about Infectious Diseases at Le Bonheur?

Infectious Diseases

Want to find an appointment for your child?
Call 1-866-870-5570.

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