Keeping You Safe

We’re always the best place for kids.

While the novel coronavirus (COVID-19) might change the way we approach care, we’re still committed to providing expert, safe care to you and your family. Safety is always our No. 1 priority, and if your child needs pediatric care, we’ve got the experts you need.

Now more than ever, kids need great care. And families need to feel safe. We want you to know what we’re doing to keep you and your family safe:


Visiting One Parent

Patients throughout all Le Bonheur facilities are limited to two caregivers who are healthy adults. This prevents unnecessary traffic and exposure for patients and providers.

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Every visitor and employee undergoes a symptom screening and temperature check prior to entering any of our buildings. We also randomly test symptom-free employees and physicians to ensure they are healthy.


Security Mask Waving

All patients and visitors will receive a mask to wear during the duration of their visit. All staff and physicians wear masks while on campus.  

Social Distance

We encourage social distancing in our waiting rooms and other patient areas. Social distance reminders are present throughout the facilities, and hand sanitizer is available in all patient areas.  

Special Cleaning

cleaning Outpatient Center

We are committed to keep our facilities clean and sanitized. We follow strict guidelines to clean all exam rooms after each patient visit, using EPA-approved disinfectant. In addition to our regular cleaning processes, we wipe down waiting room chairs, door handles and other high-traffic areas at least every four hours. We will provide you with clean pens to sign any necessary paperwork.

COVID-19 Testing

For the protection of our staff, patients and families, all patients admitted to the hospital are tested for COVID-19. We are also carefully reactivating services that we previously suspended, like elective surgeries. All children are tested for COVID-19 prior to their procedure to ensure the safest environment for patients, families and our staff.

Le Bonheur Children's is not a public testing site for COVID-19. Please view the list of public testing sites for children.

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Video Appointments


Many of our doctor’s visits, therapy sessions and inpatient consultations can be performed virtually with video appointments (telehealth/telemedicine) when appropriate. Our clinics remain open for those who need an in-person visit.

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