Medical Response Team Volume (MRT)

At Le Bonheur, we have a Medical Response Team (MRT) in place. This group of medical professionals can be called by parents or staff to provide immediate attention when a patient’s condition suddenly changes.

If a parent or staff member feels like the child’s condition needs immediate attention, a special phone number can be called and a specialized medical team will respond to check on the child. This is similar to calling 911. Some emergencies that may require a Medical Response Team may include:

  • A “gut feeling” that something is wrong
  • A significant change in the child’s condition
  • The child is not “acting” right
  • The child is not breathing right

Why Medical Response Teams are important

Medical Response Teams:

  • provide additional support to parents and staff in the hospital outside the Intensive Care Unit (ICU).
  • include highly trained individuals who can reduce uncertainty and delay in medical emergencies.
  • have the ability to bring life-saving care to the bedside within minutes.

Measuring MRT use helps us

  • Understand how well we are recognizing changes in a patient’s condition
  • Analyze how we are utilizing our Medical Response Teams
  • Track the contributions to improving care. For instance, if the hospital reduces the number of patients that have a code outside the ICU, then at the same time the number of Medical Response Teams should increase.

Our performance over time

In the last year, there were an average 18 calls per month.