For Providers

COVID-19 Resources for Providers

We know that you are getting questions from patients and families about COVID-19. We will post important and timely information and resources for healthcare providers on this page and will send out regular update emails. Contact to be added to our email list.

Provider FAQ: COVID-19 & MIS-C

Questions?  To contact us regarding COVID-19 or with any other questions regarding admission, referrals or other inquiries, email

COVID-19 Document Repository 

Password is COVID19 (case sensitive)

Admissions, Referrals and Clinical Resources

Admissions, transfers or clinical support: (901) 287-4408 or 1-888-899-9355

Outpatient clinic and diagnostic appointments: (901) 287-7337 or 1-866-870-5570


New online referral form now live

Le Bonheur Children’s has made changes to improve the online referral process for providers, including allowing for referrals to multiple specialties at one time and adding the ability to upload all relevant medical documents directly to the referral form. Once your referral request has been submitted, Le Bonheur clinicians will contact your patient to fulfill the appointment request. Please allow one to three days for our offices to handle the request. Visit to access the new form.

Le Bonheur welcomes new specialists

Steven Sogge, MD, recently joined Le Bonheur as a neuroradiologist. Sogge completed a residency in Radiology and a fellowship in Neuroradiology at Pennsylvania State University Hershey Medical Center. Sogge is a member of the American College of Radiology Leadership Institute, American Society of Neuroradiology and the Radiological Society of North America.

Dong Xi, MD, PhD, recently joined Le Bonheur’s Gastroenterology division. He earned doctorates in Pediatric Surgery at Shandong University School of Medicine, China, and Anatomy at Drexel University College of Medicine and completed a postdoctoral fellowship in Pediatrics at the Children’s Hospital of Philadelphia. His residency in Pediatrics was at Brookdale University Hospital and Medical Center and his fellowship in Gastroenterology was completed at Children’s Hospital Los Angeles.

Ramos named to MBJ "Top 40 Under 40"

Le Bonheur Psychiatrist Andres Ramos, MD, was recently named to the Memphis Business Journal’s “Top 40 Under 40” — a recognition that aims to highlight the best and brightest individuals younger than 40 in the Mid-South. During the pandemic, Ramos served as psychiatric consultant and liaison for Memphis-Shelby County schools in addition to his work at Le Bonheur Children’s helping kids and families navigate mental health and psychiatric needs every day.

Kink named to AAP leadership positions

Le Bonheur Emergency Medicine Specialist Rudy Kink, MD, was recently named to multiple leadership positions in the American Academy of Pediatrics (AAP). Kink will serve on the AAP Executive Committee for Transport Medicine and as a general member representative on the AAP Pediatric Education of Prehospital Professionals (PEPP) Steering Committee. Kink also serves as medical director of Pedi-Flite at Le Bonheur Children’s.

Le Bonheur named the "Best" for 12th year in a row

For the 12th year in a row, Le Bonheur was named a “Best Children’s Hospital” by U.S. News & World Report. These annual rankings are designed to assist patients, their families and their doctors in making informed decisions about where to receive care for challenging health conditions. This year, Le Bonheur was recognized in three specialties — Cardiology and Heart Surgery, Gastroenterology and GI Surgery and Pulmonology and Lung Surgery.

Celebrating 70 years of caring for kids

On June 15, Le Bonheur Children’s celebrated 70 years of serving children in the Memphis area and worldwide. In the course of 70 years, Le Bonheur has transformed from a small community hospital to a nationally-ranked health care leader caring for children across the globe. As technology has changed and medicine advanced in the last 70 years, one thing has remained the same: Le Bonheur Children’s commitment to kids.

Referring families to FedExFamilyHouse

Le Bonheur can provide a free place for out-of-town patients to stay through FedExFamilyHouse — a home-away-from-home within walking distance of the hospital. To qualify patients must be outside of a 50-mile radius of Le Bonheur and have a permanent residence. FedExFamilyHouse has returned to pre-COVID policies allowing up to four people per room. Learn more about FedExFamilyHouse from Family Support Liaison Audrey Lucas at or visit